Shipping policy

# Shipping & Delivery Policy

Thank you for visiting and shopping at CaseStylePro. The following information outlines the terms and conditions that constitute our Shipping Policy.

### 1. Shipping Coverage & Currency
We currently ship orders to the **United States**. All prices, shipping rates, and currency figures are listed in **USD ($)**.

### 2. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout:

* **Orders under $100.00:** Flat rate shipping of **$9.99**
* **Orders $100.00 and above:** **FREE standard shipping**

| Shipping Service | Processing / Handling Time | Transit Time | Estimated Total Delivery | Cost |
| :--- | :--- | :--- | :--- | :--- |
| **Standard Shipping** | 1 – 3 Business Days (Mon–Fri) | 7 – 14 Business Days (Mon–Fri) | 8 – 17 Business Days | $9.99 (Orders < $100) / FREE (Orders $100+) |

*Order cut-off time:* 5:00 PM (EST), Monday through Friday. Orders placed after this time or over weekends/public holidays will begin processing on the following business day.

### 3. Shipment Confirmation & Order Tracking
Once your order has shipped, you will receive a confirmation email containing your tracking number(s). You can track your package directly on our website via our [Track Your Order](/apps/trackorder) page.

### 4. Damages & Incorrect Shipments
CaseStylePro covers the replacement or refund of products damaged or defective upon transit. Please inspect your order upon reception and contact us immediately at **support@casestylepro.com** with your order number and photos of the damage.

### 5. Contact Information
For questions regarding your shipment or delivery times, please contact customer support:
* **Business Name:** CaseStylePro
* **Address:** 7 Storkey Street, Bradbury, NSW 2560, Australia
* **Email:** support@casestylepro.com
* **Phone:** +61 2 8590 0289
* **Support Hours:** Monday – Friday, 9:00 AM – 5:00 PM AEST