Shipping policy
Shipping & Delivery Policy
Thank you for shopping at CaseStylePro.
1. Free Shipping on Every Order
We offer FREE standard shipping on all orders, with no minimum spend.
2. Where We Ship
United States, Australia, Canada and the European Union.
3. Delivery Times
- Processing: 1–3 business days (Mon–Fri)
- Transit: 7–12 business days
- Orders placed after 5:00 PM, on weekends or public holidays begin processing the next business day.
4. Order Tracking
Every order includes a tracking number. You'll receive a confirmation email once your order ships, and you can track it on our Track Your Order page.
5. Damaged or Incorrect Items
If your order arrives damaged or incorrect, email support@casestylepro.com with your order number and photos, and we'll send a replacement or refund at no cost to you.
6. Contact
CaseStylePro
7 Storkey Street, Bradbury, NSW 2560, Australia
Email: support@casestylepro.com | Phone: +61 2 8590 0289
Support hours: Mon–Fri, 9:00 AM–5:00 PM AEST